Privacy Policy
Last Updated: February 14, 2024
At MindTide, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
We collect several types of information for various purposes:
1.1 Personal Information
- Name and email address when you create an account
- Profile information you provide (such as profile picture)
- Payment information when you subscribe (processed securely through our payment providers)
1.2 Usage Data
- Meditation and breathing exercise statistics
- Mood tracking entries
- Heart rate variability data (when connected to wearable devices)
- App usage patterns and preferences
- Device information (device type, operating system, etc.)
2. How We Use Your Information
We use the collected information for:
- Providing and personalizing our services
- Analyzing and improving app performance
- Generating insights and recommendations
- Communicating updates and relevant information
- Processing payments and maintaining subscriptions
3. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We:
- Use SSL/TLS encryption for data transmission
- Store data on secure servers with regular backups
- Implement access controls and authentication measures
- Regularly update our security protocols
4. Data Sharing and Third Parties
We may share your information with:
- Service providers (hosting, analytics, payment processing)
- Partners (with your explicit consent)
- Legal authorities (when required by law)
We never sell your personal information to third parties.
5. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
6. Health Data Privacy
Health-related data (including mood tracking and HRV measurements) is:
- Stored with additional encryption
- Never shared without explicit consent
- Handled in compliance with health data regulations
- Accessible only to authorized personnel
7. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze app usage patterns
- Improve user experience
- Maintain secure sessions
10. Changes to Privacy Policy
We may update this policy periodically. We will notify you of any material changes through the app or via email.
11. Contact Us
For privacy-related questions or concerns, contact us at:
Email: privacy@mindtide.com
Address: [Your Business Address]
12. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time through your account settings or by contacting us.